Privacy Policy and Personal information
We respect and are committed to protecting your privacy. We may collect personal identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personal identifiable information to anyone.
We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect will not be shared or sold to any third parties.
Payment Process and Data Collection.
We do not collect payment information in our database. All payment data is stored by PayPal. You may find their privacy notice link(s) here: https://www.paypal.com/myaccount/privacy/privacyhub
When you schedule a cleaning service appointment from our website, we will direct you to your PayPal account to initiate the payment authorization process. At this point, we will not process any charges to your account. On the day of the cleaning service, our Agents will complete and confirm that the cleaning service has been completed, and this will provide our Admin Agent with the notification to complete the payment authorization process. It is until this time that your account will be charged for the already scheduled cleaning service.
Refund Policy
All payments are final, and no refunds will be processed.
Extra Fee Policy
For our deep cleaning services, based on the current conditions of your house, there could be an extra fee applied between $20 to $50. Before this fee is applied, you will be notified by our agents before the cleaning starts.
-
Extra Blinds cleaning with sponge and cleaning product
-
Extra Baseboard cleaning with sponge and cleaning product
-
Bathroom extremely dirty
-
Kitchen extremely dirty
1 extra cleaning $20
2 extra cleaning $30
3 extra cleaning $40
4 extra cleaning $50
Security Policy
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all your personal information, including credit card number, name, and address, so that it cannot be read over the internet.